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The Latest Trends in eBilling 2019 is half way over and the eBilling growth we've seen thus far is not slowing down. From AI to employee experience, we’ve gathered the top five major trends we expect to shape (or reshape) the eBilling landscape. All About AI The old mantra “artificial intelligence will take over the world” can still be heard ringing ... Read More
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(Omni)channel Surfing
The term channel surfing brings to mind images of lazy teenagers flipping from one TV station to another, halfheartedly looking for a show to pique their interest. When it comes to customer communication however, channel surfing takes on a whole new meaning. Choosing Your Channel Your customers no longer solely rely on one source for their entire catalog of ... Read More