Utility

Utility bills should be simple to read and pay, but they have the potential to do much more. Utility company invoice printing services from Microdynamics Group help you reach out to customers in new ways, reduce your postage costs, track your mailings, and streamline your communications with customers.

Lower mailing expenses with greater accuracy:

Customers often move without notifying their utility company, which can lead to a large number of undeliverable mail pieces. Our utility invoice printing service uses the latest mailing technology, such as Intelligent Mail Barcodes (IMb) and synchronization with the USPS National Change of Address database (NCOALink), to ensure that your mailings use the latest addresses and qualify for the lowest possible postage rates.

Use transpromotional marketing:

Get more interaction with your customers out of every mailing. Add general promotional materials and messages from your advertising partners into your utility invoice mailings, or use selective insertion to create and insert messages geared to specific niche markets such as renters or new homeowners.

eServices:

Long gone are the days when the majority of customers paid bills using a stack of checks and stamps. Microdynamics’ eServices solutions work seamlessly with your existing website to provide a secure, user-friendly interface for electronic payment and presentment. Our eServices include job and mail tracking and other solutions to meet your needs and create an easier bill-paying experience for your customers.

Customer service:

Give your customer service team more ways to help with customer inquiries and improve the experience for everyone involved. Microdynamics offers electronic statement viewing and archiving, as well as the ability to email documents directly from your customer care specialists’ workstations.

Regulatory compliance:

Microdynamics Group uses the latest printing technology and business processes and controls that keep up with SSAE16 and PCI compliance, so we offer utility invoice printing that meets all your needs — both regulatory and internal.

Choose the utility invoice printing services that help you provide your customers with more information and a better customer experience, while you save money and enjoy a shorter turnaround time. Contact Microdynamics Group today to learn more.