A nine to five strategy doesn’t work in a 24/7 business climate. From a company perspective, having access to your transactional document information any time of day isn’t a luxury—it’s essential.
We developed the MDG Web Portal with that around-the-clock necessity in mind. This tool gives you a real-time snapshot into your business with us any time of day. Once you log into your account through our website, you can oversee all of your billing and invoicing jobs. Need to check the status of a file at 9 p.m.? Do it. We designed the Web Portal to give you more control but also to increase the level of transparency with us as your billing partner. In short, you get insight into what we’re doing on our end.
You can also opt for even more control when you begin working with MDG. When we do your onboarding process we give you the ability to change the control and approval settings, putting you in the driver’s seat of your critical customer communications.
- Relationship management offers real-time access via instant messaging, screen sharing, and email alerts
- Secure file upload and transfer
- Real-time job tracking and operational statistics
Contact us for more details.